Please note: you must have the My BT app installed on your device and log in using the BT ID username and password with Account Holder status. To check the status, view Your Account details. Remove a non-Norton security product from your computer For the best performance, we recommend uninstalling all files and browser extensions related to your old anti-virus software. If you prefer, you can uninstall it yourself. We recommend you only have one version of security software on your computer.ĭuring the installation process, BT Virus Protect powered by Norton will detect any other anti-virus software (including BT Virus Protect powered by McAfee) on your device and offer to uninstall it for you.
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At this point, you can also send a link that will enable you to install BT Virus Protect on other devices. You will be asked to agree to an End User License Agreement (EULA) and start the download. Select Manage to go to the My Norton portal, where you can start installing BT Virus Protect.If you are an existing BT Virus Protect customer, select Switch to Norton If you are using BT Virus Protect for the first time, select Activate.Select Your Security in the top menu bar.
To check the status, view Your Account details (hover over My BT to view the menu)
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